Privacy and Cookie Policy

Last updated: 26 July 2026

Microscopic Cog Films respects your privacy and is committed to protecting your personal information.

This policy explains what information we collect when you visit our website, contact us, join our mailing list or purchase a product or digital download.

1. Who is responsible for your information?

Microscopic Cog Films is operated by Rob Perrett in the United Kingdom.

For the purposes of UK data protection law, Microscopic Cog Films is the data controller responsible for the personal information collected through this website.

For privacy enquiries, please contact:

Email: [PRIVACY CONTACT EMAIL]

2. Information we collect

Depending on how you use the website, we may collect:

  • Your name and email address when you join our mailing list.

  • Your name, email address and any information you provide through a contact form.

  • Your billing address, delivery address and order information when you make a purchase.

  • Information about the products or digital downloads you purchase.

  • Technical information such as your IP address, browser type, device type, pages visited and how you use the website.

  • Your cookie and privacy preferences.

  • Correspondence between you and Microscopic Cog Films.

Payment card information is processed securely by Squarespace Payments. Microscopic Cog Films does not intentionally receive or store your complete payment card details.

Please do not provide sensitive personal information through the website unless it is genuinely necessary.

3. How we collect your information

We collect information:

  • Directly from you when you complete a form, subscribe, contact us or make a purchase.

  • Automatically through cookies and similar website technologies.

  • Through Squarespace and other service providers used to operate the website, process payments, deliver products and manage emails.

4. How we use your information

We may use your information to:

  • Process and manage your purchases.

  • Deliver products and digital downloads.

  • Send order confirmations, receipts and important service messages.

  • Respond to questions and contact form messages.

  • Send newsletters where you have agreed to receive them.

  • Operate, maintain and secure the website.

  • Understand how visitors use the website.

  • Improve our website, products and customer experience.

  • Prevent fraud, misuse and security incidents.

  • Maintain accounting, tax and business records.

  • Comply with legal obligations.

We do not sell or rent your personal information.

5. Our lawful reasons for using your information

Under UK data protection law, we must have a lawful basis for processing personal information.

We rely on:

Contract

We use your information when it is necessary to process an order, deliver a product or digital download, or take steps requested by you before entering into a contract.

Consent

We rely on your consent when:

  • You subscribe to the Microscopic Cog Films newsletter.

  • You accept non-essential analytics or similar cookies.

You may withdraw your consent at any time.

Legitimate interests

We may process information where it is reasonably necessary for the legitimate interests of operating Microscopic Cog Films, including:

  • Responding to enquiries.

  • Managing customer relationships.

  • Improving and protecting the website.

  • Preventing fraud and misuse.

  • Establishing or defending legal claims.

We will not rely on legitimate interests where your rights and interests override ours.

Legal obligation

We may retain and use information when required by tax, accounting, consumer protection or other applicable laws.

6. Newsletter and marketing emails

We will only send you newsletters when you have asked to receive them or otherwise provided valid permission.

Our newsletters may include information about:

  • Microscopic Cog Films productions and projects.

  • Behind-the-scenes material.

  • New artwork, products or digital downloads.

  • Crowdfunding campaigns.

  • Events and other relevant announcements.

You can unsubscribe at any time by clicking the unsubscribe link included in each marketing email or by contacting us.

Unsubscribing from newsletters will not prevent us from sending essential messages about an order or transaction.

Our mailing list is managed using Newsletter sign-up information is collected through Squarespace and stored securely in a Google Drive spreadsheet named CogNews., which processes subscriber information on our behalf.

7. Purchases and payments

When you purchase something from the website, we collect the information needed to:

  • Process your order.

  • Take payment through our payment provider.

  • Deliver your product or digital download.

  • Communicate with you about the purchase.

  • Manage refunds, disputes or customer service enquiries.

  • Keep legally required financial records.

The payment provider processes your payment information under its own privacy policy and legal responsibilities.

8. Contact forms

When you submit a contact form, Squarespace stores the information you provide so that it can be delivered to Microscopic Cog Films.

We use this information only to read, manage and respond to your message, unless there is another lawful reason to retain it.

9. Cookies and analytics

Cookies are small files stored on your device when you visit a website.

This website may use:

Essential cookies

These are required for the website to operate correctly. They may support:

  • Website security.

  • Shopping baskets and checkout.

  • Digital product delivery.

  • Remembering privacy and cookie preferences.

  • Basic website functions.

Essential cookies do not require consent where they are strictly necessary to provide the website or a service requested by you.

Analytics cookies

Analytics cookies help us understand how visitors use the website, such as:

  • Which pages are visited.

  • How visitors arrive at the website.

  • Which devices and browsers are used.

  • How visitors move through the website.

Non-essential analytics cookies will only be used after you provide consent through the cookie banner.

You can accept, decline or change your cookie preferences through the website’s cookie controls. You can also manage cookies through your browser settings, although blocking essential cookies may affect how the website functions.

10. Who receives your information?

Microscopic Cog Films does not disclose personal information unnecessarily.

Information may be processed by trusted service providers that help operate the business, including:

  • Squarespace, which hosts and operates the website.

  • Our payment provider.

  • Our newsletter and email provider.

  • Analytics providers that you have consented to.

  • Accountants, insurers or professional advisers where necessary.

  • Government bodies, regulators, courts or law-enforcement authorities where legally required.

These organisations receive only the information reasonably necessary to perform their services or meet legal obligations.

11. International data transfers

Squarespace and some other service providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate legal protections are used. These may include:

  • Transfers to countries recognised as providing adequate data protection.

  • Approved international data-transfer agreements.

  • Contractual protections required by UK data protection law.

12. How long we keep your information

We keep personal information only for as long as reasonably necessary.

Our usual retention periods are:

  • Newsletter information: Until you unsubscribe or we close the mailing list. We may retain a minimal suppression record so that we do not contact you again accidentally.

  • Contact form messages: Normally for up to two years after the enquiry is resolved, unless the message remains relevant to an ongoing project, transaction or legal matter.

  • Orders and financial records: Generally for up to six years, or longer where required by tax, accounting or legal obligations.

  • Cookie and analytics information: For the retention period configured within Squarespace or the relevant analytics service, after which it is deleted or anonymised where applicable.

  • Legal disputes: For as long as reasonably necessary to establish, exercise or defend a legal claim.

We periodically review stored information and remove information that is no longer required.

13. How we protect your information

We take reasonable organisational and technical measures to protect personal information from:

  • Unauthorised access.

  • Accidental loss.

  • Misuse.

  • Alteration.

  • Disclosure or destruction.

The website uses reputable service providers and secure connections. However, no online system can be guaranteed to be completely secure.

14. Your data protection rights

Depending on the circumstances, you may have the right to:

  • Ask for a copy of the personal information we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Ask us to delete your information.

  • Ask us to restrict how your information is used.

  • Object to certain uses of your information.

  • Receive certain information in a portable format.

  • Withdraw consent at any time where processing is based on consent.

  • Complain about how your information has been handled.

These rights are not absolute and may depend on the reason we hold the information.

To exercise your rights, contact us using the privacy email address shown at the beginning of this policy. We may need to confirm your identity before completing a request.

You also have the right to complain to the UK Information Commissioner’s Office.

15. Automated decision-making

Microscopic Cog Films does not use personal information to make solely automated decisions that produce legal or similarly significant effects.

16. Children’s information

This website is not specifically directed at children, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information through the website, please contact us so that we can review and, where appropriate, remove it.

17. Links to other websites

The website may contain links to third-party websites or social media services.

Microscopic Cog Films is not responsible for the privacy practices or content of those external services. You should review their privacy policies before providing personal information.

18. Changes to this policy

We may update this policy when our website, services or legal responsibilities change.

The latest version will be published on this page with a revised “last updated” date.

19. Contact us

For questions, requests or concerns about this policy or your personal information, contact:

Microscopic Cog Films
Operated by: Rob Perrett
Email: director@microscopiccog.com